At Baby Nest, customer satisfaction is our priority. Please read our refund and return policy:

Returns & Exchanges:

  • Returns are accepted within 14 days of delivery for items in original condition, unused, and with tags intact.

  • Personalized items (with baby’s name) cannot be returned or exchanged unless defective.

Defective Items:

  • If your item arrives damaged or defective, contact us within 7 days with photos.

  • We will provide a replacement or full refund.

Refunds:

  • Refunds are processed within 7–10 business days after we receive the returned item.

  • Refunds will be issued to the original payment method.

Contact: contact@babynest.com for returns or issues.